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 About our service

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So easy to order and even the communication when

So easy to order and even the communication when it was delayed

Hi Shelley, thank you so much for your kind review! We’re delighted to hear that ordering was easy and that our communication kept you informed when your order was delayed. We really appreciate your patience and support, and hope to see you again soon!

I would highly recommend The Queen B Boutique. The stylists are fantastic and not at all pushy. We had a great experience and we came away with beautiful outfits for the Wedding

Hi Joanne, thank you so much for your lovely recommendation! We’re delighted to hear you had such a great experience with our stylists and found beautiful outfits for the wedding. We always want you to feel comfortable and supported, never pressured, so your kind words mean a lot to our team. We hope you have a wonderful time celebrating!

I posted a search for a particular dress on a Facebook group. I was contacted by Jodie to let me know that I could have her last dress in that style. It’s quite worrying buying online from a boutique you don’t know. But Jodie reassured me that it would be flawless and it was. She called me herself to take payment and let me know that the dress would be sent out that day, but would take a few days to arrive. Sure enough dress arrived. Beautifully packaged. Can’t recommend this boutique highly enough. Five star service

Hi Allison, thank you so much for this lovely review and for sharing your experience! We’re delighted Jodie could help you find the dress you were searching for and reassure you along the way. It’s wonderful to hear it arrived quickly and beautifully packaged. Your kind recommendation means a great deal to us, and we hope you love wearing your dress!

The Queen Bee is my favourite place to shop! The staff are always so lovely

The Queen Bee is my favourite place to shop! The staff are always so lovely, friendly, and welcoming, and nothing is ever too much trouble. Every visit is a great experience, and they always make you feel valued as a customer. Fabulous service, gorgeous products, and a lovely atmosphere. I always leave with a smile and can't wait to come back!

Thank you so much, Paula! We’re delighted to hear you love shopping with us. Your kind words about our team, products, and atmosphere mean the world. We can’t wait to welcome you back!

Great shopping experience

Great shopping experience, dress revived beautifully packaged and quickly

Hi Caroline, thank you so much for your wonderful review! We're thrilled to hear you had a great shopping experience and that your dress arrived beautifully packaged and quickly. Your satisfaction means the world to us, and we look forward to serving you again soon!

What a wonderful experience! Sally was so professional and knowledgeable. Nothing was too much trouble. She found me the perfect dress for my daughter’s wedding. I was made to feel so comfortable and at ease with Sally dressing me and all done with a lovely sense of humour. Thank you all at Queen B !

Sally was so friendly, welcoming and professional, enthusiastically engaged in helping me find an outfit for our youngest daughter’s wedding, albeit a little way off. I have been inspired by the choices she made for me and look forward further communication.
I’d highly recommend The Queen Bee. It’s a beautiful specialist Boutique.

Perfect every

Perfect every time

Hi Lorraine, we're thrilled to hear that everything was perfect every time! Thank you so much for your wonderful feedback and for being a valued customer of The Queen B Boutique. We look forward to serving you again soon!

I love shopping in the store

I love shopping in the store, staff are all very friendly. I shop in line a lot too, easy buying & returns if necessary.

Hi Andrea, thank you so much for your wonderful review! We're delighted to hear that you enjoy shopping with us and appreciate our friendly staff and easy shopping process. Your support means the world to us, and we look forward to serving you again soon!

Always enthusiastic staff who clearly love their

Always enthusiastic staff who clearly love their jobs

Hi Susan, we're thrilled you enjoyed the service you received at The Queen B. We pride ourselves on making the customer experience warm and welcoming. Thank you for your kind words and support of The Queen B Boutique®. We hope to see you again soon.

Your like a drug i never come out with nothing the girls are all great the chat is always

Your like a drug i never come out with nothing the girls are all great the chat is always hilariuos asee you soon.xx

Hi Sally, thank you so much for your kind words! We're thrilled to hear you love our shop and team. Can't wait to see you again soon! xx

Online shopping is easy

Online shopping is easy - especially if you have watched the live fashion show as you can see how the garments sit on an actual person. Delivery is very quick - just 2 days!

Hi Isobel, thank you so much for your lovely review! We're thrilled to hear that you found our shopping process easy and appreciated the live fashion show. Fast delivery is always a priority for us, and we're glad it reached you quickly. We look forward to serving you again soon!

Looks fabulous

Looks fabulous on

Hi Julie, thank you so much for your wonderful feedback! We're thrilled to hear that you think it looks fabulous. Your support means a lot to us at The Queen B Boutique. If you have any more comments or need assistance, feel free to reach out. Have a fantastic day!

I really don’t think I could add to the service that is delivered when you walk into your shop

I really don’t think I could add to the service that is delivered when you walk into your shop..always so helpful.. always so friendly never pushy… just lie walking into an old friends shop.. can browse.. no pressure to buy.. probably if you want a chat ..that’s fine with everyone

Hi Janet, thank you so much for your kind words! We're thrilled to hear that our service feels like visiting old friends. We love creating a welcoming, pressure-free environment where everyone can relax and enjoy browsing. Your support means the world to us!

Pleasant and helpful

Pleasant and helpful staff

Thank you so much for your kind words! We're delighted to hear that our staff was helpful and pleasant. Your support means a lot to us, and we look forward to serving you again at The Queen B Boutique!

Excellent service

Excellent service. Order processed and dispatched quickly. Highly recommended

Hi Virginia, thank you so much for your wonderful review! We're thrilled to hear you had a positive experience with our service. We truly appreciate your kind words and recommendation. Looking forward to serving you again soon! Best wishes, The Queen B Boutique.

Fabulous service as always

Thank you so much Jodie for giving us the opportunity to to pre-order the beautiful herringbone pleat set! It is fabulous! I could believe how quickly it was delivered after you announced they had arrived in the shop!

Hi Margaret, thank you so much for your wonderful review! We're thrilled to hear you enjoyed the service and love the herringbone pleat set. Jodie will be delighted to know your kind words. We truly appreciate your support and look forward to serving you again soon!

Very fast customer service to send parcels out next day

Very fast customer service to send parcels out next day. Staff are lovely too xx

Hi there! We're thrilled to hear about your positive experience with our quick shipping and friendly staff. Thank you so much for taking the time to share your kind words and support. We look forward to serving you again soon! xx

I order quite a few items online and they always arrive quickly and well packaged

I order quite a few items online and they always arrive quickly and well packaged. True to size and the quality is always as good as it looks.

Hi there! Thank you so much for sharing your positive experience. We're thrilled to hear that your orders arrive promptly, well packaged, and meet your expectations in size and quality. We truly appreciate your continued support and look forward to serving you again soon!

Queen B is the best Woman shop

Queen B is the best Woman shop, as I’m regularly customer always have help from the guys from the shop..

Hi Niki, thank you so much for your wonderful review! We're thrilled to hear that you consider Queen B the best woman’s shop and that our team has been helpful to you. We truly appreciate your continued support and look forward to serving you again soon!

Often purchase online

Often purchase online , no delivery or return issues. Any questions I may have regarding size, fit the ladies are very helpful, warm and friendly.

Hi Kathryn, thank you so much for your lovely review! We're thrilled to hear that you often shop with us online and have always had positive experiences with our team. We truly appreciate your kind words about our helpful and friendly service, and we're here whenever you need us. Looking forward to seeing you again soon at The Queen B Boutique!

Team in shop are extremely helpful and give an honest opinion which I appreciated

Team in shop are extremely helpful and give an honest opinion which I appreciated.

Hi Sylvia, thank you so much for your kind words! We're thrilled to hear that our team was helpful and honest. Your support means a lot to us and encourages us to keep providing the best service possible. Looking forward to assisting you again soon!

Perfect

Perfect, friendliest and most helpful staff

Hi Lorraine! Thank you so much for your wonderful review. We're thrilled to hear you found our staff friendly and helpful. Your support truly means a lot to us at The Queen B Boutique. We look forward to serving you again soon!

I’ve recently discoverd the Queen B Boutique, and I’m now a regular Monday morning visitor after watching the Jodie Live.
All the staff there are exceptional, but I’m usually served by Rachel who is fabulous, and a really good salesperson as more often than not I leave with more items than I went in for 😊
If you’ve not shopped here before, then I recommend popping in. Beautiful clothes, excellent styling advice and a lovely bunch of people.

Hi Paula, thank you so much for your wonderful review! We're delighted to hear that you enjoy visiting The Queen B Boutique and that Rachel consistently provides you with fabulous service and styling advice. Your kind words truly mean a lot to us, and we're grateful to have you as a regular. We look forward to welcoming you back soon for more beautiful finds and friendly service!

A lovely morning at the amazing Quuen B in Penarth.
So many gorgeous clothes and shoes to choose from.Its such a joy to walk into.
Thank you Rachel for all your help you are a great addition to an already fabulous team. Cannot wait until my next visit.

Hi Teresa, thank you so much for your kind words! We're thrilled to hear you enjoyed your visit to The Queen B Boutique and appreciated Rachel's help. We can't wait to see you again soon for more fabulous finds. Your support truly means the world to us!